Frequently asked questions
Find answers to your queries
You choose a plan, pay a minimal upfront security deposit along with the first month’s rent, and we install the RO purifier at your location.
Yes, installation is completely free, and we handle the uninstallation when your subscription ends.
Yes, we provide free relocation services within our serviceable city limits.
No, all routine maintenance, filter replacements, and unexpected repairs are 100% free throughout your rental period.
We schedule proactive maintenance checks every 4 months to ensure your drinking water remains perfectly safe and clean.
We offer a quick turnaround time and usually resolve any operational issues within 24 to 48 hours of raising a service request.
Yes, the security deposit is fully refundable when you return the machine in normal working condition.
You can easily pay via UPI or Cash